RETURN POLICY

Please note: The money back guarantee and the one week free trial offer only apply to ECigarettes purchased from this website, and does not apply to Retailers or Wholesellers!

Satisfaction Guaranteed:

If you are not completely satisfied, inform us by calling toll-free 1-866-520-3244 or by emailing info@ecigarettesusa.com to get a return authorization number. Please provide us with your name, email address or telephone number, and most importantly, your customer warranty number.

You must return the complete unit with all parts, manual and carrying case in its original packaging within 7 days from the date received:

Return Address:
ECigarettesUSA, Inc.
PO Box 152877
Cape Coral, FL 33915
USA

Please write your return authorization number on the mailing label, or we can not accept the return.

We will refund the purchase price less shipping and handling ($9.95) and $2.50 for every used cartridge. You will receive your refund by the same method you paid. Money will not be refunded if any parts are missing, damaged or misused. The consumer is responsible for the cost of the return shipping.